Cancellation Policy
Please give us at least 24 hours' notice if you need to change your appointment.
When an appointment is missed or cancelled at short notice, another patient who needs care misses out. We ask for at least 24 hours' notice to cancel or reschedule.
- Call (02) 6181 0997 during opening hours
- Reply to your appointment reminder SMS
- Email info@optimsmile.com.au
A fee may apply for missed appointments or cancellations with less than 24 hours' notice. We understand emergencies happen, so please talk to us.